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Packaging: A Crucial factor to understand Consumer Behaviour.

Good things often come in small packages, but by no means this art is simple. In fact in many cases, package is the product. Walter Landor of Landor Associates was one of the first to study and incorporate consumer response into packaging in a scientific way. He made it a practice to watch consumer behaviour in detail. Walter's philosophy of  ' THE PACKAGE ITSELF MUST DO THE TALKING ' is a fundamental idea behind even the modern day brand and packaging design practice.

Packaging has a functional role to play. A package is the first direct interface of the product with the consumer. It informs the user about the contents; it contains and protects the contents. Above all, the package is the face of the product in the retail environment. Like all faces, the package tells a story, a story of where the product has come from, who manufactured it, what it is meant to do and by using or consuming the product what kind of experience a user is going to subject himself to and very importantly, what lifestyle statement is the consumer going make. As promotional information is shifting more to the pre-buying experience online, consumer is looking to see a more engaging experience in the actual retail environment.
Like all design, packaging is constantly getting cast into new forms dictated by the larger trends in society. The good old ideas of putting happy faces on puffed potato chips packs and pastel shades with golden lines on shampoo bottles will be considered highly uncreative in no time. Packages that stick to clarity and transparency of function, enhance the experience of use, are done with a larger purpose of sensitivity to ecology and trigger emotional connect with the consumer are going to change landscape on retail racks. Designers and marketers with an acute sense of these emerging trends are going to make this difference felt.

SOURCE: ECONOMIC TIMES

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