JOB
SATISFACTION
Job satisfaction is a general attitude
towards one’s job, the difference between the amount of
reward workers receive
and the amount
they believe they should receive.
Employee is a back bone of
every organization, without
employee no work can be done. So employee’s
satisfaction is very important. Employees will be more satisfied if they get what they expected, job satisfaction relates to inner feelings
of workers. The organization may give importance
to certain factors such as Canteen, rest room facilities, rewards, recognition and promotion
policy so that satisfaction of the employees may be improved further.
It
is an individual’s general attitude towards his or her job. Job satisfaction is a Positive feeling about one’s
job resulting from an evaluation of its characteristics. In other words,
satisfied employees hold positive feelings about their job and dissatisfied
employees hold negative feelings about their job
The two most widely
used approaches are –
Ø A
Single Global Rating Method
Ø A
Summation Score Method ( FACET RATING)
Single Global Rating Method:
In this method, the
overall level of job satisfaction is measured. This is done by using one simple
question like ‘Overall how satisfied are you with your job? The employee has to usually respond to this
question on five-point scale. The employee has to select any number between 1
to 5 depending upon how strongly he agree or disagree. Single Global Rating is
not time consuming .The manager can use his valuable time to look into other
workplace issues and problems.
Summation
Score Method :
This is more
sophisticated & lengthy method of job satisfaction. In this method:
Ø The
key elements of job are identified. For e.g. supervision, nature of work, pay,
promotion, opportunities etc.
Ø The
employee is then asked to rate his feelings for each of the job elements on a
standardized scale.
Ø The
researchers then add up the ratings on each of the facets to obtain the overall
job satisfaction score.
Summation score method
or helps the managers identify the factors with which employees are
dissatisfied so that they can take quick corrective actions. Largely, the
Impact of Job Satisfaction on Employee’s Performance affects the following
Satisfaction and Productivity
Ø Satisfied
workers aren’t necessarily more productive.
Ø Worker
productivity is higher in organizations with more satisfied workers.
Satisfaction and Absenteeism
Ø Satisfied
employees have fewer avoidable absences.
Satisfaction and Turnover
Ø Satisfied
employees are less likely to quit.
Ø Organizations
take actions to cultivate high performers and to weed out lower performers.
Job satisfaction (objective of study)
By
conducting surveys, we are knowing
the attitude of the employees in general regarding their job and & their
level of satisfaction with job.
Ø The objectives of
the
study are as
follow:
1) To access the satisfaction level of
employees
2) To identify
the
factor which influences the job satisfaction of employees?
3) To identify
the
factor which improve the satisfaction level of employees?
4) To know the
employee satisfaction towards
the
facilities.
5) To offer valuable suggestion to
improve the satisfaction level of employees
6) Working conditions
7) Salary structure/ Perquisites/ Other benefits
8) Relationship with employees
of company
9) Stress
level
involved