26 March 2014


Job satisfaction is a general attitude towards one’s job, the difference between the amount of reward workers receive and the amount they believe they should receive. Employee is a back bone of every organization, without employee no work can be done. So employee’s satisfaction is very important. Employees will be more satisfied if they get what they expected, job satisfaction relates to inner feelings of workers. The organization may give importance to certain factors such as Canteen, rest room facilities, rewards, recognition and promotion policy so that satisfaction of the employees may be improved further.
It is an individual’s general attitude towards his or her job. Job satisfaction is a Positive feeling about one’s job resulting from an evaluation of its characteristics. In other words, satisfied employees hold positive feelings about their job and dissatisfied employees hold negative feelings about their job
The two most widely used approaches are – 
Ø  A Single Global Rating Method
Ø  A Summation Score Method ( FACET RATING)
 Single Global Rating Method:
In this method, the overall level of job satisfaction is measured. This is done by using one simple question like ‘Overall how satisfied are you with your job?  The employee has to usually respond to this question on five-point scale. The employee has to select any number between 1 to 5 depending upon how strongly he agree or disagree. Single Global Rating is not time consuming .The manager can use his valuable time to look into other workplace issues and problems.
Summation Score Method :
This is more sophisticated & lengthy method of job satisfaction. In this method:
Ø  The key elements of job are identified. For e.g. supervision, nature of work, pay, promotion, opportunities etc.
Ø  The employee is then asked to rate his feelings for each of the job elements on a standardized scale.
Ø  The researchers then add up the ratings on each of the facets to obtain the overall job satisfaction score.
Summation score method or helps the managers identify the factors with which employees are dissatisfied so that they can take quick corrective actions. Largely, the Impact of Job Satisfaction on Employee’s Performance affects the following ­

Satisfaction and Productivity
Ø  Satisfied workers aren’t necessarily more productive.
Ø  Worker productivity is higher in organizations with more satisfied workers.
Satisfaction and Absenteeism
Ø Satisfied employees have fewer avoidable absences.
Satisfaction and Turnover
Ø  Satisfied employees are less likely to quit.
Ø  Organizations take actions to cultivate high performers and to weed out lower performers.

Job satisfaction (objective of study)
By conducting surveys, we are knowing the attitude of the employees in general regarding their job and & their level of satisfaction with job.

Ø The objectives of the study are as follow:
1)  To access the satisfaction level of employees
2)  To identify the factor which influences the job satisfaction of employees?
3)  To identify the factor which improve the satisfaction level of employees?
4)  To know the employee satisfaction towards the facilities.
5)  To offer valuable suggestion to improve the satisfaction level of employees
6)  Working conditions
7)  Salary structure/ Perquisites/ Other benefits
8)  Relationship with employees of company

9)  Stress level involved

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