What does International Standardization mean?
n When the large majority of products or services in a particular business or industry sector conform to International Standards, a state of industry-wide standardization exists. The economic stakeholders concerned agree on specifications and criteria to be applied consistently in the classification of materials, in the manufacture and supply of products, in testing and analysis, in terminology and in the provision of services.
n In this way, International Standards provide a reference framework, or a common technological language, between suppliers and their customers. This facilitates trade and the transfer of technology.
n Because "International Organization for Standardization" would have different acronyms in different languages ("IOS" in English, "OIN" in French for Organisation internationale de normalisation), its founders decided to give it also a short, all-purpose name. They chose "ISO", derived from the Greek isos, meaning "equal". Whatever the country, whatever the language, the short form of the organization's name is always ISO.
n ISO 9000 is a written set of standard which describe and define the basic elements/clauses of the quality system needed to ensure that an organization’s products/or services meet or exceed customer needs and expectations.
n ISO 9000 is based on documentation and is premised on the following:-
n Document what you do;
n Do what your document;
Prove it and improve it.
ISO 9000 Implementation
n Implementation of ISO 9000 affects the entire organization right from the start. If pursued with total dedication, it results in 'cultural transition' to an atmosphere of continuous improvement.
n The process of implementing ISO 9000 depends on:
n The sophistication of your existing quality program,
n The size of your organization
The complexity of your process.
14 Steps in implementing ISO 9000.
n Step 1. Top management commitment
n Step 2. Establish implementation team
n Step 3. Start ISO 9000 awareness programs
n Step 4: Provide Training
n Step 5. Conduct initial status survey
n Step 6: Create a documented implementation plan
n Step 7. Develop quality management system documentation
n Step 8. Document control
n Step 9. Implementation
n Step 10. Internal quality audit
n Step 11. Management review
n Step 12. Pre-assessment audit
n Step 13. Certification and registration
n Step 14. Continual Improvement.