A friend of mine recently quoted to me, he lost his Mobile phone for a while and till he got it back he felt as if he lost a vital body part ! Well, it's true with many of us, Mobile phones whether we like it or not has become a part of our body. If it's missing we feel isolated, If it's not ringing for a long time, we will check our phone, " something wrong? " No doubt, Mobile phone revolution is probably the most important tech development of the past two decades.
Incidentally, I started my Sales career in Mobile phone Industry during late 90's and it was really tough selling a Mobile phone connection those days since it was a concept selling. I still remember the then C.E.O of Escotel Mobile Communications Ltd., Mr.Manoj Kohli's words, " A day will come where our people will not be able to live their lives without Mobile phones " . Time proved it - we are addicted to Mobile phones and today with the advent of mobile phones and international connectivity, the world is indeed shrinking rather making "geography a history "!
It's true that mobile communication provides many benefits, including convenience, flexibility and personal security, but sometimes it can be intrusive to others. One of the biggest social issues with Mobile phones is privacy. The fact is, we have become so accustomed to using our phones for everyday tasks - talking to friends, running our business, keeping up to date with news, events etc. But we don't realize that, Mobile phones are at times a distraction for us and others. I fear, an epidemic of inconsiderate Mobile phone use has given the device a bad reputation.
At times, Mobile phones turn people into rude non-connective human beings. Text messaging, E-mail, Internet - Mobile phone capabilities are amazing, however, many people have forgotten their manners when they use Mobile phones. Look around - A Rude Mobile phone user is everywhere - driving in cars, walking on the street, in Cafes and Restaurants and even at the adjacent cubicle at work place.
We live in a time where, many of us need to answer calls when they come in, no matter where or when because people expect us to answer their calls. We even need to make calls no matter where or when because people are expecting us to be able to carry on our business no matter where we are. The fact is some people use their Mobile phones politely and effectively. But some need a helping hand. Often without realizing it, some phone owners alienate and irritate those around them by the way they use their Mobile phones.
I guess it's time for us to use Mobile phones with certain degree of etiquette especially in places where we might appear impolite if we use or even when our Mobile phone rings. The underlying principle of any good manners is the thoughtful consideration of the interests and feelings of others. Given with the fact that, Mobile phone has become the most important business communication tool, we need to understand, if we don't set proper etiquette, it can lead to misunderstandings, bad impressions, anger and some times embarrassment.