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training and development

The Training Process involves:
  1. Identification of performance opportunities and analysis of what caused those opportunities to exist
  2. Identification of alternative solutions to the opportunity and selection of the most beneficial solution
  3. Design and implementation of the solution
  4. Evaluation of the results
        Training provides employees with the knowledge and skills to perform more effectively, preparing them to meet the inevitable changes that occur in their jobs
        Training is an “opportunity” for learning
        Learning means a relatively permanent change in cognition (i.e.understanding and thinking) that results from experience and that directly affects behaviour.
        Learning happens because of many factors including design and implementation of training, the motivation and learning style of the trainees, and the learning climate in the organization
           Comparing Training and Development
Learning          Training           Development
Who?           Non-managerial      Managerial
What?          Technical &            Theoretical     
                    Mechanical              Conceptual ideas
Why?          Specific job              General Knowledge
                    related purpose
When?        Short-term                Long-term.

Purpose of Training:
  1. To increase Productivity
  2. To improve Quality
  3. To improve Organizational Climate
  4. To improve Health and Safety
  5. Obsolescence Prevention
  6. Personal Growth
Responsibility for Training
  1. Top Management- frames training policy
  2. Personnel Dept   - plans, establishes and evaluates programmes
  3. Supervisors        - implement and apply development procedure
  4. Employees         - who provide feedback, revision and suggestions.
Active Learning
  1. People remember only 10% of what they read
  2.                                       20% of what they hear
  3.                                       30% of what they see
  4.                                       50% of what they see and hear
  5.                                       70% of what they say
  6.                                       90% of what they say as they perform the task.


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