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Digital is now imperative for all businesses, from the small to the enterprise. That message is given by almost every keynote, panel discussion, article, or study related to how businesses can remain competitive and relevant as the world is indeed transforming itself and becoming digital. Clarity, however, is missing here. Some think it is just a catchy way to say moving ahead in the new world.
Form a strategy
Instead, we should form a complete strategy, thinking about all the roles that would be required and what all we would need to take care of. Roles and responsibilities would need to be clearly defined. This is very important.
a. Form a team with clear responsibilities
b. All that customers need should be made available digitally
c. Queries also should be answered
d. Ecommerce should work,
We would need to answer some of the common questions around digital transformation and provide clarity, specifically to CIOs and IT leaders, including lessons learned from your peers and digital transformation experts. As technology plays a critical role in our organization's' ability to evolve with the market and continually increase value to customers, people such as CIOs do play an important role,
Hurdles can be overcome